We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2630741
Employees randomly
Closed

Comments

  • Peter started the conversation

    We have a service with 3 employees. How can i do the booking randomly to the employees and not fixed? 

  • [deleted] replied

    Hello Peter,

    Thanks for your message.

    If none employee is selected, the Any employee is chosen - as it is the default option, so a random employee is assigned to the appointment each time someone books an appointment. There isn't some logic behind this / they are assigned randomly. 

    You can use the CSS on the other website as well, you can add it as custom CSS if you have that option, or just as format HTML directly to the page where you have the Amelia shortcode. 

    This would be the format HTML for hiding the employee selection on the first page and their information on the last booking step, so please add it to the page where you have Amelia to try it out:

    <style>
    .el-form-item.am-select-employee-option {display:none;}
    #am-confirm-booking > div:nth-child(1) > form > div.am-confirm-booking-data.el-row > div:nth-child(1) > div > div:nth-child(1) {display:none !important;}
    </style>

    and let me know if it helped.

    But as I can see you have only that on the first page, so it won't look nice if you have only the Continue button there, without changing anything, and this step can't be skipped in the booking process, unfortunately. So, you can check out the other views or shortcodes for Amelia, maybe they would look better. https://wpamelia.com/amelia-shortcodes/


  •   Peter replied privately
  •   [deleted] replied privately