I found iOS users need to tap twice each time to select an item within a dropdown input field. It's likely because of hover effects. Is there any way to avoid this? Since our website is mostly browsed by iPhone users, I need to resolve this difficulty in usability. Thanks.
The attached is a screen recording using an official Amelia demo site. You can see the tapped item just becomes the "hover state" on the first tap, and finally it's selected on the second tap. I want to do it all in just one tap. Thanks,
Hello,
I found iOS users need to tap twice each time to select an item within a dropdown input field. It's likely because of hover effects. Is there any way to avoid this? Since our website is mostly browsed by iPhone users, I need to resolve this difficulty in usability. Thanks.
Hello,
Thanks for your message.
Can you please share a screen recording of your finding.
The attached is a screen recording using an official Amelia demo site. You can see the tapped item just becomes the "hover state" on the first tap, and finally it's selected on the second tap. I want to do it all in just one tap. Thanks,
Hello,
Can you please try our demo sites and test it there from your mobile device.
If it works normally on our demo sites, try adding this in the head section:
<meta name="viewport" content="width=device-width,initial-scale=1,user-scalable=no">
Thanks.
I tried but it makes no difference.
The same problem occurs in the demo sites as well.
Hello Yamato
Unfortunately, that's the behavior of iOS devices and we can't do much about it.
The issue has been forwarded to our development team, and hopefully they'll be able to do something about it in the future.
Kind Regards,
Aleksandar Vuković
[email protected]
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