We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Support,
I cannot set the working hours to 11:00am - 3:00am.
Is it possible to set that?
Thank you!
John Lee
Hello John
Thank you for your purchase.
It seems like you're trying to set working hours that pass midnight? That's not possible at the moment.
All time slots in Amelia have to be offered in one day, so If you need your employee to work from Monday 11:00 AM - Tuesday 03:00 AM, you'll need to add working hours for Monday:
11:00AM - 00:00
And for Tuesday:
00:00 - 03:00
I know that it may cause issues with availability but the limitation can't be bypassed in any way unfortunately.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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