We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have one location with multiple services and different trainers. But my location is limited to 10 people at a time. Is there a way to limit bookings of any service once the location full, even if the agenda of a trainer still has free slots, but location is fully booked.
Hello Yves
Unfortunately, at the moment we don't have capacity per location.
Can you tell me which services you have, how many employees are assigned, if employees can work with multiple people at a time, and so on? As much detail as possible, please, and I'll try to find a workaround for your use case.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
basically we have one GYM location. It has 3 personnel trainers + free access (on booking).
So for example, between 10 am and 11am, 7 people are booked as free access (use of equipment,...) and each personal trainer is booked for 1 hour. So total people inside the GYM is now 10 people. We cannot exceed 10, so how do we block people from booking extra space in the gym for this time slot ? May be some limitation for service "free access" ? Is that even possible ?
Hi again Yves
Well, it comes to mind to add another employee (which would not be an actual person).
That employee would work on a "Free access" service, that has a maximum capacity set to 7. So, people can book that service until the maximum of 7 people fill the time slot. After that, the service will become unavailable.
Then, each of your trainers can work on their services which have capacity set to 1. Once someone books an appointment with them, they are no longer available for others.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables