We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is there a way to disable customers from being able to choose the employee that is providing the service? We have a single category and each service is assigned to one specific employee (Driver in our case). We would like to remove the dropdown for employee selection on the step-by-step booking form widget. We are using the [ameliabooking category=1] shortcode to display the widget using elementor. I have attached a screenshot with the dropdown we'd like to remove (red outline) Please let us know if you require any more information to help us find a solution. We would appreciate any information you can provide. Thank you.
Hi Shambavi Jayaramaiah,
Apologies for replying a bit later, we don't work on weekends.
The employee selection can be hidden on the front-end by adding custom CSS.
Please try adding this format HTML to the page where you have your Amelia shortcode :
<style> .el-form-item.am-select-employee-option {display:none;} </style>and let me know if it helped.
Thank you. That worked perfectly!
You are welcome. Glad to see that, thank you for letting me know!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.