We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I use the memberpress plugin in wordpress. There I can assign user roles for memberships. The user roles should be used to book an event free of charge. Is it possible to do this with amelia. Possibly with woocommerce? I haven't found a way yet.
Hello Stefan
Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress log-in, or any other log-in you can create). At the moment, there is no way to link the two, so your customers have the same password for WooCommerce and Amelia. It is something frequently requested by our customers, and I do hope our developers will add that to the plugin soon, but I don't believe it's going to be any time soon.
I'll forward this to them again, but I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
At the moment, there's no way to include the free option for logged in users.
You would need to create a category which contains all your services, but only at $0 price. Then, you would need to display the booking form [ameliabooking category=5] (for example) on a page where only logged in users have access to (this can be achieved with the membership plugin). So, since only they have access to that page, only they would be able to book free appointments.
That also means that you will need to modify the shortcode on other pages, so the new category (and free services in it) are not shown.
Kind Regards,
Aleksandar Vuković
[email protected]
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