We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When using 'follow filtering' the chart is not shown at all.
An error is shown in the console.
See attachment
Hello Mike
Please tell me which version of the plugin you're using and on which page is this shown? I checked the related URL, but didn't see any charts there.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
in the admin panel it says version 3.2 . When I click the details it says 2.1.5 .
This page should show a graph under the data table. It may do the first time you visit but will disappear after a refresh
https://www.o-range.golf/control-panel/dipenser-reports/
What do you mean, Mike? Which details are you checking when you see 2.1.5?
If it says 3.2 in the Plugins section, it's 3.2.
As for the charts, I already responded to the other ticket you have, where I've shown that I can't replicate the issue you're experiencing.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
when i click ’view details’ in the plugin section it takes me to a wordpress plugin download page. The version number there is completely different
but did you close the page and reopen it and refresh? I have tried this on different browses and os . Same result everytime. The graph is show once. If i refresh the page ot reopen it tje graph disappeare
He is a screen recording
Screen recording showing error
Attached are the 2 different version numbers i mentioned
Hi Mike
That's the lite version of the plugin, not the full version. We don't have the full version hosted on wordpress.org, so you can't see the details of the full version. They are available on our official website, specifically in our changelog.
AS for the error - I can't replicate it no matter how many times I open or close the page, refresh the page, clear cache and do that all over again - no issue, and no error in the console (see attachment).
You may simply need to delete cache from your website and browser.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables