We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
[FRENCH]
Bonjour,
Je possède la version gratuite de "Amélia booking", et je ne peux pas créer de services, je rencontre une erreur. (voir screenshot)
de plus, je ne vois pas les onglets "Employee" et "Category"
Est-ce normal dans la version gratuite ?
Merci d'avance pour votre aide.
Cordialement.
[ENGLISH]
Hello,
I have the free version of "Amélia booking", and I can't create services, I encounter an error. (see screenshot)
moreover, I don't see the tabs "Employee" and "Category".
Is this normal in the free version?
Thank you in advance for your help.
Best regards.
Hello,
Thanks for your message.
You can setup services and categories in a full version only, sorry.