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  Public Ticket #2628263
customer information sync to employee's google calendar
Closed

Comments

  • Toby started the conversation

    how can I set up customer information sync to employee's google calendar ?

    the first question, 

    my employee's  have received the email, but there is no customer information, such as name, phone number, address, etc., whatever I set in the custom field. Because we are a door-to-door service company,  the information is very important for us. 

    The second question is:

      I opened my employee’s email and received , but her Google calendar is not automatically synchronized. Is there any way to automatically  synchronize my guest information directly to employee's  Google calendar?  Thank you

  • [deleted] replied

    Hello,

    Thank you for your message.

    You can find a tutorial on how to setup your Google Calendar here:

    https://wpamelia.com/configuring-google-calendar/

    my employee's  have received the email, but there is no customer information, such as name, phone number, address, etc., whatever I set in the custom field. Because we are a door-to-door service company,  the information is very important for us. 

    This information won't be sent via notifications., it's not possible in Amelia. You can only setup custom fields where you can gather this information and add a placeholder in the notification based on the custom fields.

      I opened my employee’s email and received , but her Google calendar is not automatically synchronized. Is there any way to automatically  synchronize my guest information directly to employee's  Google calendar?  Thank you

    I am afraid it's not available in Amelia, sorry.

  • Toby replied

    Do you mean that my coworker  can not automatically have customer information?So if my team uses this plugin, i will have extra work, because I have to enter Wordpress to get client information then send to my coworker  every time. such as address, because we are door to door service.I HOPE AMELIA CAN IMPROVE.

  • [deleted] replied

    I meant the customer information won't be included in the notification email:

    8075524272.png