Is it possible to display all booking form customer answers in the pending or approval notification emails to employees? We want to be able to see the customer's contact information in Google Calendar events without having to go into Wordpress.
You can have information from the custom fields, or the other customers' and appointments' information in the email notifications by adding placeholders for that to the Message fields of these notifications on the Amelia -> Notifications page. When you click on </> Show Email Placeholders on this page , you will see all of the placeholders (information) that you can add to email notifications. By clicking on a placeholder you copy it and then you just need to paste it to the Message field of the notification you want.
This applies to Google calendar events as well, for any information about appointments in Amelia, you want to have in your Google calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Integrations -> Google calendar settings. You are adding there the placeholders from the Amelia -> Notifications page as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Is it possible to display all booking form customer answers in the pending or approval notification emails to employees? We want to be able to see the customer's contact information in Google Calendar events without having to go into Wordpress.
Hi Mike,
You can have information from the custom fields, or the other customers' and appointments' information in the email notifications by adding placeholders for that to the Message fields of these notifications on the Amelia -> Notifications page. When you click on </> Show Email Placeholders on this page , you will see all of the placeholders (information) that you can add to email notifications. By clicking on a placeholder you copy it and then you just need to paste it to the Message field of the notification you want.
This applies to Google calendar events as well, for any information about appointments in Amelia, you want to have in your Google calendar, you can add placeholders to the fields Event Title and Event Description which you will find in Amelia -> Settings -> Integrations -> Google calendar settings. You are adding there the placeholders from the Amelia -> Notifications page as well.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.