We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2627571
conversion tracking
Closed

Comments

  • Devin started the conversation
    December 10, 2020 at 1:08pm

    I want to set up google and adroll conversion tracking. So that when the "finish" button is clicked in the Amelia interface its registered as a conversion. I don't know how to attach an event to a button within the plugin code. 

    Is there a better way to achieve this? Can you please tell me how to set this up correctly?

  • [deleted] replied
    December 11, 2020 at 12:53pm

    Hello,

    Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that is triggered depends on the view:

    window.beforeAddToCalendarLoaded()
window.beforeBookingLoaded()
window.beforeSearchLoaded()
window.beforeSearchFiltered()
window.afterSearchFiltered()
window.beforeConfirmedBooking()
window.beforeCatalogLoaded()
window.afterSelectCatalogCategory(object_category)
window.beforeCatalogCategoryLoaded(object_category)
window.beforeCatalogServiceLoaded(object_category, object_service)
window.afterSearchActivateService(object_appointment, object_serviceActive)
window.afterSearchGoToSecondStep(object_appointment, object_serviceActive)
window.afterBookingSelectDateAndTime(object_appointment, object_serviceId, object_providerId, object_locationId)
window.afterBookingSelectService(object_appointment, object_serviceId, object_providerId, object_locationId)
window.beforeConfirmBookingLoaded(object_appointment, object_service, object_provider, object_location)
window.afterConfirmBooking(object_appointment, object_service, object_provider, object_location)

    JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not send you our source code because that is the policy of our company.

    All those files that have extension .vue are compressed and minimized in JS files that is very hard and not recommended modifying. So in order to add some other features you can unminify the js and customize it.

  • Devin replied
    December 11, 2020 at 2:05pm

    can I access these hooks from a script I run on the page?

  • [deleted] replied
    December 14, 2020 at 1:39pm

    Hi Devin,

    Yes, that's correct. You can implement hooks on the page your are running.

  •   Devin replied privately
  • [deleted] replied
    December 15, 2020 at 7:49pm

    Hello Devin,

    I am afraid this is a custom work which is not covered by the support for the plugin. Something like this requires a certain level of coding skills.

    You can take a look at this ticket: https://tmsplugins.ticksy.com/ticket/2278713/ It's related to Google Analytics and Redirections, but it's worthwhile to check.