We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, do I need to install and use WooCommerce to run Amelia? I plan to use Amelia to sell limited tickets to events, recurring events and need Stripe payment gateway.
Hello Greg
WooCommerce is not mandatory for you to use Amelia. It's only one of the payment methods you can use.
Amelia, however, doesn't have any ticketing options, so when someone books an appointment, they won't see any ticket numbers or anything similar.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks, Aleksander. So i need to sell tickets, max 30, to a weekly recurring event. Can I do this with free WooCommerce and Amelia or do I need to buy a WooCommerce events/ticketing plugin as well?
I'm not sure that you would be able to include tickets with this.
You can create an event, which has max capacity set to 30, and 30 people will be able to book it, but it won't have any ticket numbers. I suppose you need that, right?
The WooCommerce order ID can be used in this purpose, since I cannot guarantee the WooCommerce events/ticketing plugin will work correctly with Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables