We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I see that the date of birth and gender fields exist when I edit from the administrator.
How do I get the client to fill them in when requesting an appointment?
I have only seen the option to ask for a phone number in options
Best regards
Hello,
Thank you for your message.
Your customers can configure their birthday only in their profiles in Amelia Customer Panel. Otherwise, if you need it in your forms, you can only add a "Text" custom field, where they need to add their birthday manually.