We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2627133
Change Label and language
Closed

Comments

  • Mateo started the conversation
    December 10, 2020 at 6:12am

    Hello

    Please help me with two issues:
    - I need to hide the "choose employee" section at the booking page. At the time I need the customers only pick for hour and not employee . Is this possible?

    - I am confused about how to change language from english to spanish. I need just amelia plugin in spanish, I saw that you already have the traslation but I do not know how to switch it.

    Regards

  • [deleted] replied
    December 10, 2020 at 11:21pm

    Hello,

    Thanks for your message.

    1. You can hide the drop-down with some custom CSS:

    div.am-select-service > form > div.el-form-item.am-select-employee-option {
display: none !important;
}

    2. The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.

    If you want to use POEDIT then please follow these instructions:

    1. Download Amelia from our TMS Store and save the ameliabooking.zip file on your computer.

    2. Unzip downloaded file.

    3. Download and install POEDIT. 

    4. After that, open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.

    5. Translate all the strings on your language.

    6. Save the file as the plugin suggests (the language code; for example wpamelia-id_ID.po if your language is Indonesian) and it will generate a new wpamelia-id_ID.mo file. You can find your language code here. 

    7. Go to ameliabooking/languages/ folder and create a new folder. Name it as the language code for your language (in our case, for Indonesian, it is id_ID) and then copy these two files called wpamelia-id_ID.po and wpamelia-id_ID.mo into it. Proceed with copying the whole folder id_ID back to your website in folder ../wp-content/plugins/ameliabooking/languages/.

    Of course, you will use language code for your language (we use Indonesian language, and its language code "id_ID" is just an example).

    When you finish that, it would be nice to send us the translation, so we can include it in our next major update so you don't have to copy this folder from local machine on every update.

    Hope this helps.