We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
It looks like I may have to change my company name and domain name (luckily my site hasn't been launched yet). Is there a way to use my Amelia API on my new site instead of my old one if I decide to do this? I wouldn't need / want to use it on both. I am on the basic package.
Thanks in advance
Hello,
Thank you for getting in touch.
I am afraid Amelia doesn't have any API, sorry.
If you plan to use Amelia on your new website, you would need to reconnect your domain to your new organisation via your personal account page.