We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, we're on the verge of switching from our old scheduler to Amelia. We are wondering if there is a setting so employees can view all employees calendars and edit their appointments. As massage therapists we all rotate receptionist duties and need access to edit all appointment changes. Just wondering how Amelia would handle that.
Thanks
Tara
Hi Tara,
Thank you for your inquire.
IN this case your employees needs to have Amelia Administrator role in order to see the each others bookings and appointments.
If you give your employees, Amelia employee role then they can only see their own bookings and appointments.
More information about roles on this link.
Kind Regards,
Miloš Jovanović
[email protected]
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