We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I have a query I hope you can help with.
When I add a NEW customer to Amelia - is it possible that the notification of their first appointment includes specific information for new customers only? - e.g. maybe a new customer form/information that would be handy for new customer only? If so how would I do this?
(I would only want to include this for new customers and not for existing customers)
Thanks,
Gillian
Hi Gillian Brennan,
Thank you for your inquiry.
Unfortunately something like this isn't possible at the moment in our plugin. You can submit your feature request on our page here and I will forward this to our team to be informed about a new request for our plugin.
Best regards.
That's a pity, thank you for getting back.