We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When a customer make a booking we would like to automatically send customer to the custom-thank-you page we have created and put into the setup.
As it is now, the customer lands on the system page, where he needs to click "continue" to be trasnfererd to the "thank you page".
Can we skip this phase and the need of clicking the button?
/Jorgen
HI Jörgen,
Thank you for your purchase.
In Amelia Settings-> General settings at the bottom there is Redirect URL After Booking: (attachment) where you can enter your page where you would like to redirect the customer.
Kind Regards,
Miloš Jovanović
[email protected]
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Thanks, but that I did.
After booking user lands on Amelia Thank You page first! And then must Click the button "Slutför" to be transfered to our Thank You Page.
We want user to land on our custom page directly after booking.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
See this post https://tmsplugins.ticksy.com//ticket/2559886/
It offered the solution to add a script on the page to automatically redirect. The "Thank You!" page is still displayed briefly and then automatically redirected.
We're using it successfully.
Hi Mike,
Do you mean this script I provided to other user?
<script> window.beforeConfirmedBooking = function() { window.location.href = "https://www.google.com"; }; </script>