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  Public Ticket #2624432
Outlook sync error
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  • Chris started the conversation

    Keep receiving this error when attempting to sync Employee's outlook calendar. Not sure if it's an Amelia issue, or an Azure issue?

    Thanks

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    AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application: '212118aa-88ee-44cd-abd4-204ea5fcbc62'. More details: Reply address did not match because requested address did not have a trailing slash.


  • [deleted] replied

    Hi Chris,

    It seems there is an issue with your URI.

    There are two ways to change the URI. One is by inspecting the page, and the other one is by going through the database.

    1. Open Amelia Settings/Integrations/Google Calendar (or Outlook calendar; or both) and right click/inspect on the Redirect URI field. Then, modify the highlighted line and delete "readonly="readonly"". After that you will be able to change the URI right there, through settings.

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    That's it, just save the new settings.

    2. More complicated method - You'll need to go into your database, but please be careful when you update the table, because if you delete or add anything else, it can cause the plugin not to work properly.

    When you access your database via PHPMyAdmin (or some other tool), access wp_options table:

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    It is possible that your prefix is not "wp_", but something else, so if that is the case, please look for "your_prefix_options" table.

    When you access it, you can search through the column "option_name". Search for the term "amelia_settings":

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    When you find that, you need to edit the property under "option_value" column and find the string "redirectURI". It will look something like this :

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     So, all you need to do is replace it with your new website's URI:

    2131454090.png

    So basically you need to replace newsite.com with youroldsite.com and it will be shown in Google settings properly. Please note that if you use https you will need to update it also in redirectURI option. Please don't remove the escape characters ( \ ), it needs to stay in \/\/ format

    When you're done with this, please check if the URL from “Redirect URI” field and on "Create OAuth client ID" section are the same:

    7826777834.png


  • Chris replied

    Hey Den, Thanks! Managed to update the URI in Azure - just needed a "/" at the end :)