We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I am quite sure that my problem is a rather easy one for you. I set up an event and a coupon code for this respective event. no matter what I do I cannot enter the coupon code on the website (see screenshot). I double checked all settings and coupon details. However, I cannot find any solution. Could you please help me? Thank you! Best, Sandra
Hello Sandra,
Thank you for your purchase.
It seems like the CSS is conflicting with your theme's CSS or another plugin's CSS, so the input fields are not properly set in the form. Could you please send us the URL of the page where you have Amelia booking form so we could check this out?