Having major issues setting up any notification E-Mails. I generate the E-Mails in text editor and copy the text as plain thext into amelia however the emails the customer and employee receive have a double spacing between each line.
How can I prevent this from happening? This issue is rather urgent since the quality of the E-Mails sent to customers are bad.
There is an option to remove spacing between paragraphs in the notifications, and for this you need to edit one table in your database . Please access your database, find and open the wp_options table (it can have another prefix rather than wp_ depending on your database) and find the option name amelia_settings there. You need to edit it. You will see a setting notifications in it. You need to set the value <div style='height: 0.1rem'><\/div> for the '' breakReplacement'' parameter . Like here :
Having major issues setting up any notification E-Mails. I generate the E-Mails in text editor and copy the text as plain thext into amelia however the emails the customer and employee receive have a double spacing between each line.
How can I prevent this from happening? This issue is rather urgent since the quality of the E-Mails sent to customers are bad.
Hi Ian,
Thank you for your purchase.
There is an option to remove spacing between paragraphs in the notifications, and for this you need to edit one table in your database . Please access your database, find and open the wp_options table (it can have another prefix rather than wp_ depending on your database) and find the option name amelia_settings there. You need to edit it. You will see a setting notifications in it. You need to set the value <div style='height: 0.1rem'><\/div> for the '' breakReplacement'' parameter . Like here :
notifications": { "breakReplacement": "<div style='height: 0.1rem'><\/div>" }If you have any further questions feel free to ask.