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  Public Ticket #2622380
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Comments

  •  3
    Mik started the conversation
    December 5, 2020 at 4:34pm

    Hi

    Since several months this problem has been reported, what a pity that there is still no solution!
    I have followed the instructions and adapted the code in the database: 

    notifications": {    "breakReplacement": "<div style="height: 0.1rem"></div>"
}

    After that the notification setting in Amelia is reset and I have to set the email service again (Wordpress Email). 

    Then it resets the customized code in the database! How can I remove this ugly spacing from the emails? Please do an HTML editor, it can't be that difficult. 

    Thanks

  • Ian replied
    December 5, 2020 at 5:02pm

    We are having the same problem in our system. This is annoying since the email are terribel

  •  2,576
    Aleksandar replied
    December 7, 2020 at 12:53pm

    Hello again

    If all settings reset after you added this, you didn't do it correctly. Meaning, you probably overwrote a curly bracket, or something like that. For example, in the code you pasted there's no escape character for </div>, and it needs to be there.

    Notifications section in amelia_settings looks like this:

    "notifications":{
    "mailService":"smtp",
    "smtpHost":"smtp.gmail.com",
    "smtpPort":"587",
    "smtpSecure":"tls",
    "smtpUsername":"[email protected]",
    "smtpPassword":"yourEmailPassword",
    "mailgunApiKey":"",
    "mailgunDomain":"",
    "mailgunEndpoint":"",
    "senderName":"Amelia Test",
    "senderEmail":"[email protected]",
    "notifyCustomers":true,
    "smsAlphaSenderId":"Amelia",
    "smsSignedIn":true,
    "smsApiToken":"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJodHRwczpcL1wvd3BhbWVsaWEuY29tIiwiaWF0IjoxNjA0MzA5OTk4LCJlbWFpbCI6IndwYW1lbGlhdGVzdEBnbWFpbC5jb20ifQ.weAWysEOEnv6J_Uug9Brma4-bUS1FMXJzOQLXTXkV5E",
    "bccEmail":"",
    "cancelSuccessUrl":"",
    "cancelErrorUrl":"",
    "breakReplacement":"",
    "sendAllCF":true}

    There, you can see that "breakReplacement" is already there; so you simply need to add this between quotations:

    <div style='height: 0.1rem'><\/div>

    So, in the end it will look like this:

    "notifications":{
    "mailService":"smtp",
    "smtpHost":"smtp.gmail.com",
    "smtpPort":"587",
    "smtpSecure":"tls",
    "smtpUsername":"[email protected]",
    "smtpPassword":"yourEmailPassword",
    "mailgunApiKey":"",
    "mailgunDomain":"",
    "mailgunEndpoint":"",
    "senderName":"Amelia Test",
    "senderEmail":"[email protected]",
    "notifyCustomers":true,
    "smsAlphaSenderId":"Amelia",
    "smsSignedIn":true,
    "smsApiToken":"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJodHRwczpcL1wvd3BhbWVsaWEuY29tIiwiaWF0IjoxNjA0MzA5OTk4LCJlbWFpbCI6IndwYW1lbGlhdGVzdEBnbWFpbC5jb20ifQ.weAWysEOEnv6J_Uug9Brma4-bUS1FMXJzOQLXTXkV5E",
    "bccEmail":"",
    "cancelSuccessUrl":"",
    "cancelErrorUrl":"",
    "breakReplacement":"<div style="height: 0.1rem"><\/div></div>",
    "sendAllCF":true}

    That will correct the issue.

    Our developers are currently working on some priority tasks, so adding a HTML editor will be added in the future.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  •  3
    Mik replied
    December 7, 2020 at 3:23pm

    Hello Aleksander, thank you very much for your answer.

    This code was accepted. But it only minimizes the space between the DIVs but not between the <p> elements, see screenshot.

    But this is the bug I want to fix. Where can this be set?

  •  2,576
    Aleksandar replied
    December 8, 2020 at 12:51pm

    Hi again Mik

    Unfortunately, at the moment, you would only be able to edit the notifications in the database table wp_amelia_notifications. For example, if Appointment approved email looks like this:

    <p>Dear <strong>%customer_full_name%</strong>,</p><p><br></p><p>You have successfully scheduled <strong>%service_name%</strong> appointment with <strong>%employee_full_name%</strong>. We are waiting you at <strong>%location_address% </strong>on <strong>%appointment_date_time%</strong>.</p><p><br></p><p><img src="http://localhost/current/wp-content/uploads/amelia/mail/490a0f1e13.png"></p><p><br></p><p>Thank you for choosing our company,</p><p><strong>%company_name%</strong></p>

    You would need to manually remove <p> and </p> and use only <br>.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables