Hello Sara

Since your default time slot step is set to 30 minutes, and you didn't enable the slider below it (Use service duration for booking a time slot), the appointment will be offered every 30 minutes from the moment your employees working hours start, but when someone books an appointment, the service duration will block all appointments in between.

For example, if someone was to book an appointment at 12:00 the service would be unavailable until 4PM; but it would then display available appointments at 04:00; 04:30; 05:00; 05:30 and so on.

If you need the service duration to be offered instead of the default time slot step, just enable the slider "Use service duration for booking a time slot".

I see Sara

Here's the issue:

Your services have that option disabled in their settings. So, you need to access each service, and simply click on the X that appears instead of the arrow-down:

That will delete what's selected, and use the settings from Amelia's General settings.

Hi again Sara

I manually changed the service settings, so it's saving 4hr now. I checked 5 times, and it stayed saved.

Please try now, and let me know if it works fine. If it errors out again, we'll need to debug the plugin.

You're welcome Sara

To only show starting times, without the ending times on the form, you need to use this custom script on the page:

<script>setInterval(function () {
  var elements = document.getElementsByClassName('el-radio-button__orig-radio');
  var appointment_times = document.getElementsByClassName('el-radio-button__inner');
  for (var i = 0; i < elements.length; i++) {
    appointment_times[i].innerHTML = elements[i].value;
  }
}, 1000)</script>

You're welcome, Sara

Glad I could be of service.

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.