As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi! I set up paypall (https://wpamelia.com/configuring-payments/#paypal ) on my website through wordpress for link but the schedules are coming in as approved directly, without opening the payment terms on the website. I would like help. Thanks!
Hi Sarah,
Thank you for your purchase.
Please check if the PayPal payment method is enabled in each service individually as well. When you edit/open the Service on the Services page go to the Settings tab and open Payments there, check if PayPal is enabled there as well. If you leave the on-site payment method in Amelia -> Settings -> Payments enabled, it will stay enabled for each service as well, and each service has its own payments options that can be enabled/disabled as you wish.
Let me know if this helped!