We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi! I set up paypall (https://wpamelia.com/configuring-payments/#paypal ) on my website through wordpress for link but the schedules are coming in as approved directly, without opening the payment terms on the website. I would like help. Thanks!
Hi Sarah,
Thank you for your purchase.
Please check if the PayPal payment method is enabled in each service individually as well. When you edit/open the Service on the Services page go to the Settings tab and open Payments there, check if PayPal is enabled there as well. If you leave the on-site payment method in Amelia -> Settings -> Payments enabled, it will stay enabled for each service as well, and each service has its own payments options that can be enabled/disabled as you wish.
Let me know if this helped!