We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I have added important custom fields such as address, zip code, city and these are requested when booking. But the data is not displayed anywhere. How can I set that the data is displayed under the customer details? This is very important and legally necessary.
If there is no such option, where can I do it in the database or PHP itself? I'm a bit experienced with programming and could certainly do it myself if you tell me where to insert it.
Thanks!
Same here!!!
Hello Mik and Ian
If you're referring to Amelia's custom fields - they aren't linked to the customer, but to the appointment, and there is no way of linking the custom fields to a customer.
Customers can have only these fields associated to them:
Kind Regards,
Aleksandar Vuković
[email protected]
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