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  Public Ticket #2621439
40 min Service Times
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Comments

  • GAreth started the conversation

    Hi, 

    I have a horse track booking service. The ownere wants the slot sto be 40 mins long. Is it possible to change the service to 40mins? At the minute I can select 30mins or 1hour intervals but not 40mins. I tried to do 30mins then add a buffer of 10 mins but the buffer zones also work in 30 min increments. Can you help me on this one?


    Many thanks, great product ad great support. :) 

  • GAreth replied

    Sorry, I also wanted to ask. Is it possible to adjust the bookings that they can only be booked for DAYLIGHT hours only?


    This racing tracking has no floodlights so they want the booking slots to only be available for booking in daylight hours?


    Thanks so much 

  • [deleted] replied

    Hello,

    Thanks for your questions.

    You can adjust your time slot settings via Amelia General settings:

    3422790704.png

     also wanted to ask. Is it possible to adjust the bookings that they can only be booked for DAYLIGHT hours only?

    You can setup your employee schedule to cover your daylight hours to implement this.

  • GAreth replied

    Thanks Dan for your reply however I dont quiet have a solution yet;

    1- My time slots still dont appear in the front end for 40mins? See attachment. Just for clarity the service lasts just 40mins and I would like the potential customer to be able to book a 40min slot form the view shown in the attachment. Thanks :) 

    2- Thanks for the advice on setting the employees schedule hours , but thats not really my aim. I want the booking schedule to change automatically for current daylight hours, not me having to change the daylight hours every week in teh employment schedule. Is this possible with your software?


    Thanks for your ssupport, its gretaly appreciated

  • [deleted] replied

    Hi Gareth,

    1- My time slots still dont appear in the front end for 40mins? See attachment. Just for clarity the service lasts just 40mins and I would like the potential customer to be able to book a 40min slot form the view shown in the attachment. Thankssmile.png 


    Please try to change your default time slot via Amelia general settings to 5, 10 or 20 minutes, this should solve the issue.

    5615231341.png

    2- Thanks for the advice on setting the employees schedule hours , but thats not really my aim. I want the booking schedule to change automatically for current daylight hours, not me having to change the daylight hours every week in teh employment schedule. Is this possible with your software?

    I am afraid it's not available in Amelia, sorry.

  • GAreth replied

    Thanks Den, 

    1- Ok, thanks, that helps :)

    2- Okay, is it possible I could hire an expert to customise the plugin to do this ?

    3- When I try to test my form it will not allow me to enter in any details in the name,  email, surname areas, they are greyed out? I have tried incognitio mode but I still cannot find the solution. Im very sorry but could you help on this also?

  • [deleted] replied

    Hi Gareth,

    2. Our developers don't have enough time to accept any customization requests at the moment, sorry. 

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?

    3. You're using the form while logged into your WordPress account. You should not be doing that, as it can cause the admin to be linked to an Amelia Customer user. That can produce issues like you not being able to see any pages in back-end (because customers don't have same capabilities as Admins). If you need to book an appointment in your customer's stead, do it either from back-end, or from incognito window.