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  Public Ticket #2620908
Zoom user dropdown
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  •  1
    Dean Sauls started the conversation

    In Events the Zoom User dropdown only shows 100 accounts, and our Zoom system has 600+ users. Anyone have a fix or suggestion?

    Thank you

  • [deleted] replied

    Hello Dean,

    Thank you for your message.

    You need to edit the amelia_settings option and  in the "option_value" column, at the end of the JSON you will find the  "maxUsersCount" value, it is set now to 300. Change it to some number that will cover the number of your Zoom users . And save the change.

  •  1
    Dean Sauls replied

    I understand what I need to, but need some direction on where is the "amelia_settings option" json file?

    Once I know that I will edit the JSON file

  • [deleted] replied

    Hello Dean,

    If you need to increase it beyond this point, you can do it through the database.

    When you access your database via PHPMyAdmin (or some other tool), access wp_options table:

    6172199762.png

    It is possible that your prefix is not "wp_", but something else, so if that is the case, please look for "your_prefix_options" table.

    When you access it, you can search through the column "option_name". Search for the term "amelia_settings":

    9596326323.png

    The search will return only one row, and you need to edit it:

    3462547772.png

    In "option_value" column, search for "maxUsersCount":

    9358547228.png

    It's the last entry in this field, so no need to actually search for it.