We're Moving to a New Support Platform – Starting June 1st!
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Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello! I've spotted an issue with my responsive mobile collapsed view.
With the Base Skin: Light, the table collapses perfectly and the cells are read with the line-breaks <br>.
However, I'd prefer to use the Base Skin: Purple version and the line-breaks are not being read correctly. The HTML is being stripped and all of my line items are smashed together onto one line.
Could you please have a look into this and let me know if there is something I can do to keep the line-breaks in the Purple them. I really think it looks way better than the other Light theme.
Thanks!
Hi again Joseph
Honestly, I'm at a loss here - I guess it's some !important clause in the skin's CSS files, but I can't find it, so this one too has been forwarded to our developer.
I'll get back to you as soon as possible.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks! Keep me posted.
Will do, Joseph.
I'm sorry that it's taking time, our developers have some priority fixes they need to attend to first.
I'll get back to you as soon as possible.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks! Please let me know if there is anything additional I can provide.
Hi again Joseph
Sorry for the late response again.
Another logic was done for the Purple skin, through flex. You can add this in wpDataTables settings/Custom JS and CSS/Custom CSS field:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks! This worked perfect. You can go ahead and close this ticket.
You're welcome Joseph
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables