We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I see where employees can enter Days Off. Is there a way for employees to block off personal time within the day if needed?
Hello Tasha,
Employees can override their usual work hours by creating Special days in Amelia. The days off are for some dates when employees won't be available at all, and the special days are there for employees to have a different availability on some dates when they need to. You will see this tab in the Employee modal next to the Days off tab.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Thank you. You can close the ticket.
You are welcome, Tasha.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.