We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

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While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2619170
Automatically pick first available employee
Closed

Comments

  •  5
    Patrick McCormick started the conversation
    December 2, 2020 at 5:28pm

    I am scheduling appointments in one location.  There is only one service that can be performed by either of 2 employees.  How do I configure the calendar to automatically pick any available employee without forcing the customer to make that choice?  I want to just display available time slots if there is ANY employee and I want to schedule new appointments using ANY available employee until both employees are booked.  How do I configure the calendar for this?

  •  2,576
    Aleksandar replied
    December 3, 2020 at 1:58pm

    Hello Patrick

    Unfortunately, there are no settings which would allow this to be configured, but here's what you can do.

    You can hide the employee drop-down, which will make "Any Employee" be the default option:

    div.am-select-service > form > div.el-form-item.am-select-employee-option {
display: none !important;
}

    Then, to display the calendar right away, add this CSS also:

    .amelia-app-booking #am-step-booking .am-select-service, .amelia-app-booking .am-step-booking-catalog .am-select-service {
transform: translateX(0%) !important;
}
.amelia-app-booking #am-step-booking .am-select-date, .amelia-app-booking .am-step-booking-catalog .am-select-date {
transform: translateX(0%) !important;
}

    I hope that helps.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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