We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Amelia team,
When I create coupons and later create a new service or event, the coupon doesnt cover the newly created service or event. I will need to go open the coupons 1 by 1 and update the service and event for each.
Is there an easier way? Something like update all coupons to be applied to all services and events? or a setting that any coupon created will automatically apply to any event or service created later as well?
Thanks
Hi Rez,
Thanks for your message.
I am afraid that's how coupons feature is currently working.
I will raise it with my product team and get back to you once I have a feedback from them.
Thanks Den, looking forward to it.
Hi Rez,
You can submit your idea here:
https://wpamelia.cnflx.io/boards/feature-requests
I am afraid there is no ETA when it will be taken into a development, sorry.