--- Make it necessary for the customer to select the employee? (No "Any Employee" option)
--- Do the available times (in the next step) then update based on which employee was selected? (if the employees have different working hours)
--- Can the zoom link sent to the customer be different based on the employee? Can we link a different zoom account for each employee that handles their zoom sessions?
- There isn't a possibility to make the employee selection mandatory in Amelia, unfortunately. You can only hide the Any employee option with CSS on the front-end if you want that, but customers could still go forward without choosing one of the employees.
- The times update based on the employee selected if customers choose one, yes.
- You can connect one Zoom account to Amelia and then different users from that Zoom account to different employees in Amelia. Customers will get the link for the Zoom meeting created for the appointment (the meeting would be created for the employee that is assigned to the appointment in Amelia).
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hello,
In the step-by-step booking tool, is it possible:
--- Make it necessary for the customer to select the employee? (No "Any Employee" option)
--- Do the available times (in the next step) then update based on which employee was selected? (if the employees have different working hours)
--- Can the zoom link sent to the customer be different based on the employee? Can we link a different zoom account for each employee that handles their zoom sessions?
Many thanks,
Elias
Hello Elias,
Thank you for your purchase.
- There isn't a possibility to make the employee selection mandatory in Amelia, unfortunately. You can only hide the Any employee option with CSS on the front-end if you want that, but customers could still go forward without choosing one of the employees.
- The times update based on the employee selected if customers choose one, yes.
- You can connect one Zoom account to Amelia and then different users from that Zoom account to different employees in Amelia. Customers will get the link for the Zoom meeting created for the appointment (the meeting would be created for the employee that is assigned to the appointment in Amelia).
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.