So I have a service set up for every Monday at 10:30AM. The WordPress time is UTC+1 (we are in Barcelona). When the client gets a notification I've set up using the %event_end_date_time% short-code, the time displayed on the e-mail is one hour later (so I'm guessing it's UTC+2)... so the event, according to the e-mail, is on Monday at 11:30AM.
Correct me if I'm wrong, but you're adding %event_end_date_time% - so that should be showing the ending time of your event. If the event lasts one hour, event's end date time should be DATE, 11:30.
Other than that, if you simply used the wrong placeholder when opening the ticket, and you actually set %event_start_date_time%, check if you've enabled "
Hello!
So I have a service set up for every Monday at 10:30AM. The WordPress time is UTC+1 (we are in Barcelona). When the client gets a notification I've set up using the %event_end_date_time% short-code, the time displayed on the e-mail is one hour later (so I'm guessing it's UTC+2)... so the event, according to the e-mail, is on Monday at 11:30AM.
Why does this happen, and how can I fix it? :)
Thanks so much!
Mars
Hello Marcio
Correct me if I'm wrong, but you're adding %event_end_date_time% - so that should be showing the ending time of your event. If the event lasts one hour, event's end date time should be DATE, 11:30.
Other than that, if you simply used the wrong placeholder when opening the ticket, and you actually set %event_start_date_time%, check if you've enabled "
Kind Regards,
Aleksandar Vuković
[email protected]
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Aghhhhh!!!! Yes, you're absolutely right. I used the wrong shortcode to begin with! Thanks so much for your fine eye. Hope you have a great day!
No worries, Marcio, I'm glad it was easily solvable.
Much better than if there was an actual bug in the plugin in this regard.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables