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Hi,
We have setup events through the Amelia plugin on the website but we are wondering how w can take card payments when we are booking in Attendees through the backend of the site (IE; if the client rings up the offices and books the event over the phone).
Thanks in advance for your help.
Dublin Safety Training
Hi Dave Ca,
Thank you for your purchase.
There isn't a possibility of online payment methods (PayPal, Stripe and WooCommerce) to be used for bookings made in the back-end of Amelia. They can be used as payment methods only when customers are booking on the front-end. The back-end bookings have the on-site payment method set - which means customers will pay when they come to appointments (offline - not through Amelia).
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.