Hello! I'm unable to access any of my tables. Whenever I click on one of the tables, it takes me immediately to the Create a Table page.
For Example:
1. I click the wpDataTables link on the back end...
2. Then I click on one of the tables I've created at the URL below:
3. It automatically takes me to the Create a Table page - why?
Also, all of my Settings were removed and I cannot edit any of my table Settings. I've deactivated the plugins, installed a fresh copy of wpDataTables, but still cannot figure out why everything has just reset!
I can only assume that you have a bootstrap.js conflict with another plugin you have installed, but I can't say for sure until I take a look.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
This is added as a custom solution, so I can't help you much with it. I don't know why it's disappearing right away, but I doubt it's related to the bootstrap.
I've forwarded the ticket to one of our developers, and as soon as I hear back from him I will let you know.
Here's the thing, I tried this method in the past and it worked fine. I believe I got it to work by disabling Bootstrap in wpDataTables settings panel.
However, I believe there is a conflict with the solution you provided earlier in this support ticket where I was to comment out a few lines. Now that those lines are commented out, the modal is appearing then disappearing quickly.
There's a conflict with the bootstrap, since we use the same modal. Everything is cached and minified in a single file, so we can't see exactly which one.
Can you try turning off bootstrap for front-end in wpDataTables settings? If that doesn't work, I can log in, and disable loading of the bootstrap files on front-end, just let me know.
If that also doesn't work, we'll need you to clone your website with the Duplicator plugin, and send it to us, so our developers can debug it and see if there's a solution.
Hello! I'm unable to access any of my tables. Whenever I click on one of the tables, it takes me immediately to the Create a Table page.
For Example:
1. I click the wpDataTables link on the back end...
2. Then I click on one of the tables I've created at the URL below:
3. It automatically takes me to the Create a Table page - why?
Also, all of my Settings were removed and I cannot edit any of my table Settings. I've deactivated the plugins, installed a fresh copy of wpDataTables, but still cannot figure out why everything has just reset!
Could you please help? Thanks!
Hello Joseph
Thank you for your purchase.
I can only assume that you have a bootstrap.js conflict with another plugin you have installed, but I can't say for sure until I take a look.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Hi again Joseph
This is added as a custom solution, so I can't help you much with it. I don't know why it's disappearing right away, but I doubt it's related to the bootstrap.
I've forwarded the ticket to one of our developers, and as soon as I hear back from him I will let you know.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Aleksandar,
Here's the thing, I tried this method in the past and it worked fine. I believe I got it to work by disabling Bootstrap in wpDataTables settings panel.
However, I believe there is a conflict with the solution you provided earlier in this support ticket where I was to comment out a few lines. Now that those lines are commented out, the modal is appearing then disappearing quickly.
Here is a sample link:
<a class="fusion-modal-text-link" href="#" target="_self" data-toggle="modal" data-target=".fusion-modal.21F-6-a-1">21F-6(a)(1)</a>
This is the same type of link structure that gets appended to a button to trigger a modal.
Thanks so much for a great plugin and thanks for the support!
Hi again Joseph
If another plugin updated, that commented line could now be causing issues.
I can't say without taking a look.
Can you provide me a temporary wp-admin user (administrator), and also enable the plugin editor, and I'll gladly check?
Please remember this is a public ticket, so enable the PRIVATE response when sending us credentials.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for the update, Joseph
Like mentioned in the previous ticket - our developers are very busy at the moment, and I hope they'll be looking at your tickets soon.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Joseph
Sorry for the late response.
There's a conflict with the bootstrap, since we use the same modal. Everything is cached and minified in a single file, so we can't see exactly which one.
Can you try turning off bootstrap for front-end in wpDataTables settings? If that doesn't work, I can log in, and disable loading of the bootstrap files on front-end, just let me know.
If that also doesn't work, we'll need you to clone your website with the Duplicator plugin, and send it to us, so our developers can debug it and see if there's a solution.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Can't seem to figure out what's going on here, Joseph, so I forwarded the credentials to our lead developer.
Once he replies I'll get back to you.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks – hopefully we can get it resolved. I really like the plugin and think it's going to be great for other visualizations as well.
Aleksandar, I've decided to go with another plugin. Thanks for all your help! You can close this ticket.
Sorry to hear that, Joseph, but understandable.
I'll close the ticket now.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables