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Hi,
In our dental clinic the parents are trying to book an appointment with his email and then another appointment for her son with the same email but that's not possible. Can we do this?
Hello Raul,
Thanks for your message.
Did they try to book the same slot?
If not, you need to disable the option Check customer's name for existing email when booking in Amelia -> Settings -> Roles settings -> Customer, and the form won't check if the name is the same as the one used before for that email address. When this option is enabled it is checking if the name is the same - but everything needs to be completely the same as the first time they booked - so if they used big/small letters, if maybe some space is added by mistake, etc.