As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, I just cancelled the subscription since I was trying to upgrade my license(s) to lift time license, however, I didn't find the way to do that and my license has been delete. Can I upgrade my license to lift time for this better price at Black Friday sale? if possible, I may upgrade my WPdatatables too. Thanks
Hello Jeffrey
You should've reached out to us before you cancelled the license.
Unfortunately, there's nothing we can do with a cancelled subscription - we can't restore it, and we can't upgrade it.
The only thing you can do now is purchase Amelia from our website, per 30% discounted, Black Friday price. Which license were you going to upgrade it to, and to which license you wish to upgrade wpDataTables?
Basic Lifetime, Pro Lifetime or Developer Lifetime?
When we upgrade a license, you'll be charged with the full price, and we'll then refund the difference. Just let me know.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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