We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I just cancelled the subscription since I was trying to upgrade my license(s) to lift time license, however, I didn't find the way to do that and my license has been delete. Can I upgrade my license to lift time for this better price at Black Friday sale? if possible, I may upgrade my WPdatatables too. Thanks
Hello Jeffrey
You should've reached out to us before you cancelled the license.
Unfortunately, there's nothing we can do with a cancelled subscription - we can't restore it, and we can't upgrade it.
The only thing you can do now is purchase Amelia from our website, per 30% discounted, Black Friday price. Which license were you going to upgrade it to, and to which license you wish to upgrade wpDataTables?
Basic Lifetime, Pro Lifetime or Developer Lifetime?
When we upgrade a license, you'll be charged with the full price, and we'll then refund the difference. Just let me know.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables