We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2615017
Multiple reservation and limit
Closed

Comments

  • Frédéric started the conversation
    November 28, 2020 at 10:24pm

    Hi team,

    i would like to know something before buying this plugin:

    We have a escape room and we have lot of services for exemple we have one escape room who have package of 1Hour, 2 hours, 3 hours. But we have a capacity of 40 peoples by hour. we have differents hour of reservation like 10h00-10h30-11h00-11h30...

    I try your plugin and i would like to know if it's possible to do that ?

    1) people reserve at 10:00 for 34 peoples and the limit is 40 from 10->11h. And, another group of 6 pers. arrive at 10:30 to play from 10:30->11:30 is it ok for them to make a reservation?

    2) Now, if the second group is not 6 peoples, but 10, They can't reserve (because the limit is 40pers. by hour) it's correct or the limit is for all the day for one service?

    3) One group of 5 peoples reserve for 2H (or 3H) from 10:00 to 12:00 for exemple. the plugin decrease from the limit of 40 pers. for 5 peoples from 10:00 to 12:00?

    Thanks a lot for your anwer

    Best regard

    Frédéric.

  •  1,895
    Miloš replied
    November 30, 2020 at 11:32am

    HI Frédéric,
    Thank you for your inquire.

    Sorry for late response, we are not working on weekends.

    If you have only 1 service, which is provided on 1 location then it is not possible to overlap the time slots.

    For example, someone books the appointment from 10:00-11:00 then from that time period no one will be able to book any more that time slot.

    Something that you require is Inventory booking which at the moment our plugin does not support.

    Our plugin support appointment and event booking,  and inventory booking is on our To-do list for some future updates.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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