As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hello,
I have requested the refund of my order as I have erroneously put it on the wrong card and I need to redo the order. Please resolve ASAP and let me know so I can still use the Black Friday deal (The request was sent via TMS Plugins Request Refund Button over 9 hours ago).
If you cannot do this by the time the promotional codes are still available, I do not want to cancel and will somehow make it work on that card, although bad.
Thank you and bst wishes,
Christian
Or alternately, if I am sure I will get a refund - I can just make the payment on the new card and be done, but...I do need a confirmation.
Nevermind, too complicated. Please remove my refund request - I want to keep the payment. I will use the license I bought :)
Hi again Christian
Thanks for the update. I will inform our management not to refund your purchase.
If you have any questions or issues, please let me know.
Kind Regards,
Aleksandar Vuković
[email protected]
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