We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I have requested the refund of my order as I have erroneously put it on the wrong card and I need to redo the order. Please resolve ASAP and let me know so I can still use the Black Friday deal (The request was sent via TMS Plugins Request Refund Button over 9 hours ago).
If you cannot do this by the time the promotional codes are still available, I do not want to cancel and will somehow make it work on that card, although bad.
Thank you and bst wishes,
Christian
Or alternately, if I am sure I will get a refund - I can just make the payment on the new card and be done, but...I do need a confirmation.
Nevermind, too complicated. Please remove my refund request - I want to keep the payment. I will use the license I bought :)
Hi again Christian
Thanks for the update. I will inform our management not to refund your purchase.
If you have any questions or issues, please let me know.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables