We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
Product looks great. I have a few questions that i wish to ask.
I am building a national booking system for medical treatments both face to face and zoom.
As such, I was wondering whether the following features are available:
Possible to have search box similar to that on the homepage of treatwell.co.uk (i.e. with option to search by treatment, practitioner, etc.,)
Location search (e.g. enter post code/ zip code), then results by distance including map
Practitioner profiles (e.g., detailing experience, expertise)
Feedback included in search (e.g., rating out of 5 stars, and comments from customers)
Feedback (after appointment automated email to customer to obtain feedback)
Customer credentials that can be used for rest of website (e.g., we have an e-commerce section too - can they sues the same credentials)
Thanks much
William
Hello William,
Thank you for your message.
Possible to have search box similar to that on the homepage of treatwell.co.uk (i.e. with option to search by treatment, practitioner, etc.,)
Yes
Location search (e.g. enter post code/ zip code), then results by distance including map
Yes
Practitioner profiles (e.g., detailing experience, expertise)
Unfortunately, no
Feedback included in search (e.g., rating out of 5 stars, and comments from customers)
Unfortunately, no
Feedback (after appointment automated email to customer to obtain feedback)
Unfortunately, no
Customer credentials that can be used for rest of website (e.g., we have an e-commerce section too - can they sues the same credentials)
Unfortunately, no
I will be happy to discuss my answers in details if you have any further questions.