So when people book online theirs no issue with the appointment showing up in my google calendar, though theirs an issue when an appointment which was created under someone else's schedule is then rebooked to my own schedule.
There isn't a possibility of moving events in Google calendar from one employee to another automatically, when the employee assigned is changed in Amelia appointments, unfortunately, with the current Google synchronization. We are aware of this limitation, and this is in our to-do list for future improvements of the plugin, but for now we can't say exactly when this will be implemented.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
This is the way how Google sync in Amelia is implemented and working , employee change in Amelia can't update the Google events, and at the moment there isn't anything that could be done to change this, unfortunately . But, like I mentioned, this is in our to-do list for future improvements of the plugin and I hope it will be implemented soon. Sorry for the extra work this creates.
So when people book online theirs no issue with the appointment showing up in my google calendar, though theirs an issue when an appointment which was created under someone else's schedule is then rebooked to my own schedule.
Hello Curtis,
There isn't a possibility of moving events in Google calendar from one employee to another automatically, when the employee assigned is changed in Amelia appointments, unfortunately, with the current Google synchronization. We are aware of this limitation, and this is in our to-do list for future improvements of the plugin, but for now we can't say exactly when this will be implemented.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Why won't the plugin simply delete the other appointment in one calendar and create a new one in mine?
Just add an if then that condition.
I don't see why i would need to go delete the entire appointment on my side then re create it
Hello Curtis,
This is the way how Google sync in Amelia is implemented and working , employee change in Amelia can't update the Google events, and at the moment there isn't anything that could be done to change this, unfortunately . But, like I mentioned, this is in our to-do list for future improvements of the plugin and I hope it will be implemented soon. Sorry for the extra work this creates.