We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
There is a way to have a service with 2 employees?
We have a dental surgery service that we book internally to our customer. This appointment needs to be made with 2 employees.
There is a way to have this appointment linked to those 2 employees? In the back-end booking process we can't select 2 employees for the service.
Hello Raul
Unfortunately, you cannot assign two employees to one appointment.
If the same two employees will always be working on a service, you could configure Google Calendar integration, and link both employees to the same Google Calendar. In Amelia Settings/Integrations, you also need to enable "Remove Google Calendar Busy Slots" and increase the "Maximum number of returned events" to a big value (1.000 or 2.000 for example).
Then, when both employees are connected to the same calendar, once one employee is booked, both employees will be unavailable for the duration of the appointment.
Kind Regards,
Aleksandar Vuković
[email protected]
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