We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I entered 2 events but they are not showing in the front end. What could cause this
Hello Wild Olive Company,
Thank you for your purchase.
Could you please tell me have you configured the events per our instructions and added the [ameliaevents] shortcode to one of the pages on your website?
https://wpamelia.com/amelia-shortcodes/
If yes, and you can't see the events on the front-end could you tell me can you see Amelia at all on the page (the date picker for events) or you can't see anything from Amelia there?