We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2607166
Custom notification per service
Closed

Comments

  •  5
    Marcio Vieyra started the conversation
    November 20, 2020 at 7:20pm

    Hello,

    I have some services that are online (integrated with Zoom) and others that are not. I see that when I go to notifications, I get one notification for all services...

    I need to be able to send a notification with a Zoom URL to the appointments that are online, and another notification with the physical Address to the appointments that are not online.


    One thing that might work is if I could add a shortcode to show text if the event ID is equals X. Example of email notification:

    -------

    Dear %customer_full_name%,


    Thank you for booking %service_name% on %appointment_start_time%.

    [ameliashortcode service=1]Display this text if service ID is 1[ameliashortcode]

    [ameliashortcode service=2]Display this text if service ID is 2[ameliashortcode]

    (... and so on)


    Thank you for choosing our company,

    %company_name%

    -------

    Is this possible?

    Thanks!

  • [deleted] replied
    November 22, 2020 at 10:23am

    Hi Marcio,

    Thanks for your message.

    I am afraid Amelia doesn't have this feature at the moment, you can submit this here, so our dev team may consider it in the future releases:

    https://wpamelia.cnflx.io/boards/feature-requests