As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi In your black Friday offering you state that the Basic Lifetime licence costs £105 +VAT so the total cost is £125.16, but when I click on the purchase this licence is says that there is an annual charge after year 1 of £178.80/99 Years. How can the £125.16 be a lifetime licence if you have to pay £178.80 per year after the first year?
Hi Siggi,
Sorry for the confusion.
It says after 99 years. Unfortunately, this is a payment provider issue which they can't resolve at the moment.
Nothing for you to worry about, you'll get a lifetime license.