We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I can't access my table any more. For some reason after entering some new information and saving, I'm getting this error. Any tips?
Fatal error: Call to a member function setFilterType() on boolean in /home2/..../wpdatatables/source/class.wpdatatable.php on line 3127
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Hello Jimmy
I can't say what happened here without checking both the table and your database.
So, can you please tell me what's the table ID, provide me a temporary wp-admin user (administrator) and database access credentials (phpMyAdmin or cPanel)?
Please note that this is a public ticket, so make sure to enable the PRIVATE response when providing the credentials.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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