We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2604922
general questions
Closed

Comments

  • Chadwick William Hankee started the conversation
    November 18, 2020 at 8:31pm

    I am looking for a booking WP plugin for our brewery website so we can set up reservations to reserve igloos on our front patio. I just have a couple of pre-purchase questions. 

    1. Can you get notifications when a reservation is made via multiple phone numbers for SMS. I would want myself, a manager and barback all to get notified via SMS when a reservation is made. 

    2. I also need to ability when they make the reservation to take a CC as we are

    asking for a $50 non-refundable deposit be made at time of reservation. I don't necessarily need to put a $50 hold on the card, I just need to be able to charge it if a customer doesn't show up for the reservation.

    Thanks,

    Chad

  •  1,895
    Miloš replied
    November 19, 2020 at 11:28am

    Hi Chadwick,
    Thank you for your inquire.

    1.

    Unfortunately no.

    The SMS notification will be delivered to the customer and employee which is chosen (for your case will be the person which is assigned to that a service)

    Something that you require is what we are calling inventory booking which unfortunately we do not have at the moment, Our plugin is supporting appointment and event booking.

    2.

    We do not have deposit payments in the built-in features.

    Well there is no built in feature, but there is some workaround. For example if your service cost 20$ and if you want to set deposit of 20% to pay online and rest onsite, you can make service where you will set price of 4$ (which is 20% of 20$) and then explain in service title and description how much is the real price of this service.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

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