We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2604550
Google calendar for non-employees
Closed

Comments

  • Jessy started the conversation
    November 18, 2020 at 3:07pm

    Dear support,

    I'd like to know if it is possible (and how) to synchronize the Google calendar with Amelia for non-employees.

    My employees receive invites for the bookings, no problem.

    But there is no way to see the full planning on my google calendar with the view of all my employees.

    All API key and secret seem right from what I see.

    Am I missing something?

    Thank you very much in advance,

    Best regards

  • [deleted] replied
    November 19, 2020 at 10:54am

    Hello Jessy, 

    Only employees in Amelia can connect to their Google calendars, and they can all connect to only one calendar. Unfortunately, there isn't a possibility for you (as an admin) to connect to your Google calendar and have all of the appointments there , if that is what you are trying to achieve. 

    The Google account that you used for the Google sync is just used for that purpose - to sync Amelia with Google - but the connection is made between Amelia employees and their Google calendars - employees can connect their calendars so they can have their booked appointments there as well and to block the booking of their busy events from Google in Amelia.

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.