We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have added extras to a service that do not require a duration. When people add the extra through the catalog layout, is shows "Duration: /". Is there any way to just remove the "Duration" section?
Also, the currency is Australian Dollars, and it shows as "AU$", which is not common here, we just use "$". Is there any way to change this?
Kind regards
Jonathan
Hello Jonathan,
Thank you for your purchase.
The duration information can be hidden on the front-end with adding custom CSS. Please try adding this format HTML to the page where you have Amelia shortcode
<style> .am-extra-duration {display:none !important;} </style>
and let me know if it helped.
It isn't possible to change the currency code for Australian dollar, unfortunately. I will add this as a feature request and forward it to our developers so it can be considered for modification for the future updates of Amelia.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hi Marija
I tried to add the CSS but it didn't work. The section on the page doesn't have that particular class, I have added a screenshot to show you the inspect panel.
Thanks
Jonathan
Hi Jonathan,
You mentioned using the Catalog view, so this was CSS for that view, for the Extra information part.
If you use the step by step booking view, or you want to hide the Duration info in the part where Extra is chosen, please try this one instead:
<style> #am-step-booking-catalog0 > div.am-select-service > form > span > div > div:nth-child(2) > div.el-col.el-col-14 {display:none !important;} </style>and let me know if it helped.