We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2603384
Time Zones for Employees
Closed

Comments

  •  2
    eyethstudios started the conversation
    November 17, 2020 at 3:33pm

    Hello!


    I'm aware that customers will see their booking start time based their time zones, but employees will see their booking start time based on WP site settings.


    That being said, COVID-19 has increased the need for online services... A lot of people are from outside the states/countries so we have a need for the time zones to display correctly based on their time zones. Are there any ways to show bookings based on time zones for EMPLOYEES---


    If there isn't any way, then please consider adding a new feature... We really need this feature


    Thanks!

  • [deleted] replied
    November 18, 2020 at 2:16pm

    Hello,

    Thank you for your message.

    There isn't such possibility in Amelia with its current built-in features, unfortunately. The timezone of all employees is the timezone set in your WP general settings as you correctly said, as this timezone applies to Amelia as well. Customers' can see the time slots available in their own timezones and that is configured by the option you  mentioned in Amelia -> Settings -> General. 

    This feature is in our to-do list, but we can't say for now when it could be implemented and released, unfortunately.